Now accepting clients for February 2026.
Mon–Thu, 10 AM–3 PM EST
1. About Fractional COO & Your CEO Solution
What is a fractional COO for a health or wellness business?
A fractional COO for a health or wellness business is a shared, part-time operations leader who gives you COO-level support without the full-time hire. We step in as your COO-level partner and implementation team to diagnose bottlenecks, design systems, develop your people, and help your business run more smoothly without you holding everything together.
How is Your CEO Solution different from a typical consultant or coach?
Your CEO Solution is different from a typical consultant or coach because we stay to help you implement, not just hand you a plan. We work inside your business, coach your leaders and team based on their strengths, and support you through real implementation so the changes stick in day-to-day operations.
Do you only work with health & wellness businesses?
We primarily work with health & wellness businesses, but we sometimes support other established service-based companies. Most clients are med spas, integrative and rehab clinics, wellness studios, recovery centers, health bars, or medical product/device companies; if you’re outside health & wellness, share details on the discovery call form and we’ll tell you honestly if we’re a fit.
Are you a coaching company, a consulting firm, or something else?
We are a hybrid of coaching, consulting, and fractional COO support. That means we support strategy, operations, and people—so you’re not trying to fix systems without developing leaders, or vice versa.
2. Fit, Qualification & Results
How do I apply to work with you?
We will establish if you qualify on a discovery call. Our ideal clients tend to have the following attributes: you have an established business serving clients, a current or growing team, and you’re ready to take action in the next 30 days. If you know it’s time to upgrade your systems, leadership, and profit—not “someday,” but soon—you’re likely a good candidate.
How long does it take to see results?
It typically takes 60–90 days to feel early relief and 6–12 months to see deeper, structural results. Many clients feel early relief as we clear obvious bottlenecks and clarify roles; the deeper shift—where the business depends less on you—usually takes 6–12 months, depending on complexity, capacity, and goals, and we don’t guarantee specific results or timelines.
Can you guarantee results?
We don’t believe in guaranteeing outcomes we don’t control. What we can guarantee is the expertise, clarity, and partnership we bring to every engagement. The results come from a shared effort—our guidance combined with your decisions, your team, your market, and your willingness to implement.
What kinds of things can we work on together holistically and a la carte?
We can work together holistically on People, Process, and Performance or focus a la carte on the area you need most. Holistic work uses our P³ Framework to look at your whole business, while a la carte support can target leadership and team development, systems and SOPs, or financial clarity and capacity planning.
3. Process, Time & Engagement
What happens on the discovery call?
On the discovery call, we clarify where you are now, where you want to be in 6–12 months, and what feels most urgent. If we both see a strong fit, we’ll recommend a path forward; if not, we’ll point you to a better next step.
What do I need to bring to the discovery call?
You only need a basic sense of your business, vision, and current challenges for the discovery call. Anything you share in the form ahead of time simply helps us use the time well.
How much of my time will this take as the owner?
This work will require your time for key decisions and regular check-ins, especially early on. From there, we work directly with your leaders and team so you can focus more on leading and less on managing every detail.
Do you work virtually, on site, or both?
We believe support should meet you where it creates the most impact. That’s why we work both virtually and on site. Most strategy, coaching, and review happen virtually so we can stay connected and consistent. And when being in the same room deepens trust, alignment, or momentum—such as during team intensives, retreats, or facilitated sessions—we show up in person. It’s about choosing the environment that moves your business forward.
4. Scope, Pricing & Structure
How much does it cost to work with Your CEO Solution?
Working with the right partners is a wise investment in the business you’re developing and the life you are building. Your investment with Your CEO Solution depends on your scope, the level of support you need, and the type of engagement that will create the most impact. During your discovery call, we walk through the options and investment ranges so you can choose what aligns with your goals and your vision for growth
Do you offer payment plans or phased engagements?
We often offer payment plans or phased engagements when it makes sense for the work. In many cases we can phase the work or structure payments to tackle the highest-impact priorities first; specifics are outlined in your proposal or agreement.
Is this a long-term commitment?
This can be either a short, defined engagement or a longer-term partnership, depending on your needs. Some clients bring us in for a 3–6 month phase around a major change; others keep us on as a long-term strategic partner, and we’ll recommend a starting commitment that matches your goals and stage.
5. Team, Culture & Change
My team is burned out and change-fatigued. Will this just feel like “one more thing”?
The right changes shouldn’t add weight—it should remove it. That’s why our work is designed to ease the pressure on your team, not create more. We begin by listening, involving your people where it matters, and focusing on a few meaningful shifts that make daily work feel more sustainable, not more overwhelming.
What if my team resists working with an outside partner?
It’s normal for teams to feel cautious at first. We believe people don’t really resist change—they resist feeling unheard, unsafe, or unsure of what’s coming.
When we come into your business, we start by earning trust. We listen to your team, learn how things actually work day to day, and make sure everyone understands why we’re making changes—not just what is changing.
We connect each shift to what matters to your people (less chaos, clearer roles, smoother days) and adapt how we communicate and train to how each person learns best. Everyone gets a voice in the process. When people feel seen and included, resistance usually turns into relief and real engagement.
Do you help with leadership and team development, or just operations?
We help with both leadership and team development as well as operations. We blend operational work with leadership development, coaching, and team experiences so systems and culture improve together instead of fighting each other.
6. Health & Wellness Specifics
Do you understand the unique challenges of health and wellness businesses?
We understand many of the unique challenges health and wellness businesses face, both clinical and non-clinical. We’ve worked with teams navigating licensing, compliance realities, mixed roles, and the emotional load of patient and client care, and we still treat every business as unique and start by mapping your model.
Do you provide medical, legal, tax, or financial advice?
We do not provide medical, legal, tax, or financial advice. We provide business, operations, and leadership support only, and you should always consult your own licensed professionals for advice specific to you or your organization
7. Getting Started
What’s the first step if I’m interested?
The first step if you’re interested is to book a discovery call. We’ll clarify your goals, identify your top bottlenecks, and explore whether working together makes sense.
What if I’m not ready yet, but I’m curious?
If you’re not ready yet but curious, you’re still welcome to book a call. The call is low-pressure and designed to give you clarity on options—even if you decide not to move forward with us right now.
What This Looks Like in Real Life
“Jacqi helped us do a full practice alignment. In 90 days, we clarified roles, cleaned up our scheduling and money flow, and set simple weekly rhythms. It finally feels like the clinic is working as a business, not just me holding everything together.”
Acupuncture & wellness clinic · 90-Day Sprint + ongoing support
Ready for your next level?
If you’re ready for your practice to run smoothly without everything landing on
your desk, let’s talk about your best starting point.
We transform health and wellness businesses to run themselves.
© 2025 Your CEO Solution Co. All rights reserved.
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